on Jane Friedman site:
Earlier this year, the book publishing world was rocked by stories of unethical behavior by literary agents.
On the one hand, this news was disheartening to hear.
On the other hand, it opened up a candid discussion on social media about how different agents communicate with their clients and approach the submissions process.
This led to a bigger discussion about how to distinguish between an agent who is unfit for the job—and an agent who is fit for the job but a mismatch for a particular client, and vice versa.
When Angels Fly 